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Front of House Job Description for Resume in 2025 – Key Duties, Action Verbs

Resume Builder

October 15, 2025

Front of House Job Description for Resume

Crafting a standout resume starts with a clear understanding of your role, especially in the dynamic world of hospitality. The Front of House job description is crucial in showcasing your skills and responsibilities to potential employers. This role not only involves managing customer interactions but also ensuring a seamless experience that keeps guests returning.

A well-structured Front of House job description for a resume highlights key duties such as greeting guests, managing reservations, and providing exceptional service. Incorporating action verbs can further enhance your resume, making it compelling and impactful. Let’s explore how to effectively present your Front of House experience to make a lasting impression.

Front of House Job Description for Resume

Front of House (FOH) refers to the area in establishments like restaurants, theaters, and hotels where customers interact with staff. It encompasses roles such as hosts, servers, and receptionists, whose primary purpose is to provide excellent customer service and create a welcoming atmosphere. In the hospitality and entertainment industries, FOH is crucial as it directly influences customer satisfaction and brand perception, making it a key aspect of business success.

Career levels in FOH can range from entry-level positions, such as waitstaff or receptionists, to mid-level roles like FOH managers, and senior positions including general managers or directors. The work environment is typically fast-paced, requiring strong communication and multitasking skills, with staff often working in high-energy settings that demand a focus on customer experience and teamwork.

How a Front of House Job Description Enhances Resume

A strong job description is crucial for a Front of House resume because it serves as a roadmap for recruiters, highlighting the candidate's qualifications and suitability for the role. This section grabs recruiter attention by clearly outlining responsibilities and achievements, making it easier for them to assess fit quickly.

  • Front of House Resume Clarity: A well-defined job description provides clarity on the candidate's previous roles, making it easier for recruiters to understand their experience.

  • Front of House Resume Relevance: Tailoring job descriptions to match the specific requirements of the position helps demonstrate relevance, increasing the chances of being shortlisted.

  • Front of House Resume Achievements: Highlighting measurable achievements showcases the candidate's impact, such as improving customer satisfaction scores or increasing sales.

  • Front of House Resume ATS Optimization: Including relevant keywords from the job description ensures the resume passes through Applicant Tracking Systems (ATS), improving visibility to hiring managers.

Overall, a strong job description enhances the effectiveness of a Front of House resume by aligning it with the needs of the employer and showcasing the candidate's value.

To see a complete guide on strengthening your resume, read our article on Ice Cream Shop Job Description for Resume.

Front of House Job Description Examples

Entry Level Resume Job Description Examples

  1. Job Role: Front Desk Receptionist
    Job Description: Greet and assist visitors, manage incoming calls, schedule appointments, and maintain a tidy reception area. Provide excellent customer service and support administrative tasks as needed.

  2. Job Role: Host/Hostess
    Job Description: Welcome guests upon arrival, manage reservations, and coordinate seating arrangements. Ensure a positive dining experience by addressing guest inquiries and maintaining a friendly atmosphere.

  3. Job Role: Barista
    Job Description: Prepare and serve a variety of beverages, maintain cleanliness of the coffee shop, and provide exceptional customer service. Assist in inventory management and promote daily specials to enhance sales.

  4. Job Role: Front of House Assistant
    Job Description: Support the front of house team by setting up dining areas, taking orders, and serving food and drinks. Ensure a welcoming environment and assist with any guest requests promptly.

  5. Job Role: Customer Service Representative
    Job Description: Handle customer inquiries via phone, email, or in-person, providing information about products and services. Resolve issues and complaints while ensuring a high level of customer satisfaction.

Mid-Level Resume Job Description Examples

  • Job Role: Front of House Manager
    Job Description: Responsible for overseeing daily operations of the front of house staff, ensuring exceptional customer service, managing reservations, and coordinating events. Develop and implement training programs for new hires, maintain cleanliness and organization of the dining area, and handle customer inquiries and complaints effectively.

  • Job Role: Assistant Front of House Manager
    Job Description: Support the Front of House Manager in daily operations, assist in staff scheduling, and ensure adherence to service standards. Facilitate communication between the kitchen and front of house, manage guest interactions, and help create a welcoming atmosphere for patrons.

  • Job Role: Host/Hostess
    Job Description: Greet and seat guests in a friendly and efficient manner, manage waitlists, and maintain the flow of the dining area. Provide information about menu offerings and daily specials, assist in table setting, and ensure a positive dining experience for all guests.

  • Job Role: Front Desk Supervisor
    Job Description: Oversee front desk operations, manage guest check-ins and check-outs, and handle reservations. Train and mentor front desk staff, address guest concerns, and ensure compliance with hotel policies. Collaborate with other departments to enhance guest experiences.

  • Job Role: Bar Manager
    Job Description: Manage all aspects of bar operations, including staff supervision, inventory management, and customer service. Develop creative drink menus, train bartenders on mixology techniques, and ensure compliance with health and safety regulations. Foster a vibrant atmosphere that encourages customer engagement.

Experienced Level Resume Job Description Examples

  1. Front of House Manager: Responsible for overseeing daily operations of the front of house staff, ensuring exceptional customer service, managing reservations, and coordinating with kitchen staff to enhance guest experiences.

  2. Host/Hostess: Greet and seat guests, manage waitlists, provide menus, and ensure a welcoming environment while maintaining a smooth flow of service during busy periods.

  3. Restaurant Supervisor: Supervise front of house staff, train new employees, handle customer complaints, and ensure compliance with health and safety regulations to deliver a high-quality dining experience.

  4. Bar Manager: Oversee bar operations, manage inventory and ordering, create cocktail menus, train bartenders, and ensure compliance with liquor laws while providing outstanding service to guests.

  5. Event Coordinator: Plan and execute events, liaise with clients to understand their needs, manage logistics, coordinate with catering and service staff, and ensure all aspects of the event run smoothly.

List of 15 Key Duties of a Front of House

As a Front of House professional, your role is crucial in creating a welcoming atmosphere and ensuring smooth operations. Here are 15 key duties to highlight on your resume:

  1. Greet and welcome guests upon arrival.
  2. Manage reservations and seating arrangements.
  3. Provide menu information and recommendations.
  4. Handle customer inquiries and complaints.
  5. Coordinate with kitchen and service staff.
  6. Maintain cleanliness and organization of the dining area.
  7. Process payments and manage cash register.
  8. Assist in training new staff members.
  9. Monitor dining experience to ensure guest satisfaction.
  10. Uphold health and safety regulations.
  11. Facilitate communication between front and back of house.
  12. Prepare and manage special events or functions.
  13. Assist with inventory management and stock control.
  14. Promote daily specials and upsell menu items.
  15. Manage waitlists and communicate wait times to guests.

Key Responsibilities of a Front of House

The Front of House (FOH) role is crucial in ensuring a positive guest experience. Below are key responsibilities that highlight the essential functions of this position.

  • Guest Greeting: Welcome guests warmly, ensuring they feel valued and comfortable upon arrival, setting a positive tone for their experience.

  • Reservation Management: Handle reservations efficiently, confirming bookings and accommodating special requests to optimize guest satisfaction and streamline operations.

  • Seating Arrangements: Organize seating plans, balancing guest flow and maximizing capacity while ensuring a pleasant atmosphere for all patrons.

  • Menu Knowledge: Maintain comprehensive knowledge of food and beverage offerings, providing recommendations and answering questions to enhance the dining experience.

  • Order Taking: Accurately take and relay guest orders to the kitchen, ensuring clarity and attention to detail for optimal service delivery.

  • Customer Service: Address guest inquiries and concerns promptly, demonstrating professionalism and a commitment to resolving issues to maintain satisfaction.

  • Payment Processing: Manage transactions efficiently, handling cash and electronic payments while ensuring accuracy and security in financial dealings.

  • Cleanliness Standards: Uphold cleanliness and organization in FOH areas, ensuring a welcoming environment that meets health and safety regulations.

  • Team Collaboration: Work closely with kitchen and bar staff to ensure seamless communication and service flow, enhancing overall operational efficiency.

  • Event Coordination: Assist in planning and executing special events, ensuring all details are managed effectively for a memorable guest experience.

Essential Skills to Highlight on Front of House Resume

A strong Front of House resume should highlight a variety of essential skills that demonstrate your ability to provide excellent customer service and support operations effectively. Here’s a list of key skills to consider:

  1. Customer Service
  2. Communication Skills
  3. Teamwork
  4. Conflict Resolution
  5. Time Management
  6. Multitasking
  7. Attention to Detail
  8. Problem-Solving
  9. Cash Handling
  10. POS System Proficiency
  11. Menu Knowledge
  12. Sales Techniques
  13. Adaptability
  14. Professionalism
  15. Interpersonal Skills
  16. Organizational Skills
  17. Active Listening
  18. Cultural Awareness
  19. Event Coordination
  20. Basic Food Safety Knowledge

Other Resume Job Descriptions

How to Quantify Achievements in Front of House Job Description

To effectively quantify achievements in a Front of House job description on your resume, focus on specific metrics that demonstrate your impact. Use numbers, percentages, and tangible outcomes to highlight your contributions. Here’s how to do it:

  • Customer Satisfaction: Increased customer satisfaction scores by 20% through improved service training and feedback mechanisms.

  • Sales Performance: Boosted daily sales by 15% by implementing upselling techniques and enhancing menu knowledge among staff.

  • Efficiency Improvements: Reduced wait times by 30% by streamlining the check-in process and optimizing staff schedules.

  • Event Management: Successfully managed over 50 events, leading to a 40% increase in repeat bookings.

  • Staff Training: Trained and onboarded 15 new staff members, resulting in a 25% decrease in staff turnover.

  • Conflict Resolution: Resolved customer complaints with a 95% success rate, turning negative experiences into positive outcomes.

By quantifying your achievements, you not only showcase your skills but also provide potential employers with concrete evidence of your capabilities, making your resume stand out.

Tips to Tailor Front of House Job Description for ATS

When crafting a Front of House job description for ATS, ensure that you include relevant keywords that match the skills and qualifications sought in a Front of House Resume. Focus on essential duties such as greeting guests, managing reservations, and handling customer inquiries, as these terms are likely to resonate with both candidates and the ATS.

Incorporate specific qualifications that are crucial for the role, like excellent communication skills, experience in customer service, and familiarity with POS systems. This not only helps in attracting the right candidates but also improves the chances of your job description being picked up by the ATS.

Lastly, emphasize the importance of a positive attitude and teamwork in the Front of House environment. Highlighting these soft skills can make your job description more appealing, ensuring that it stands out to potential applicants while still being ATS-friendly.

Action Verbs & Power Words for Front of House Job Description

When crafting a Front of House resume, using powerful action verbs can significantly enhance your job description. Here’s a list of impactful words that can help you stand out:

  1. Greet
  2. Serve
  3. Coordinate
  4. Manage
  5. Assist
  6. Facilitate
  7. Communicate
  8. Resolve
  9. Enhance
  10. Supervise
  11. Train
  12. Organize
  13. Support
  14. Promote
  15. Execute

Sample Resume with Front of House Job Description

Following is the ATS-friendly sample resume of Front of House with job description with all necessary resume sections. Now have a look at Front of House Job Description for Resume.

Name: Sarah Johnson
Address: 123 Main Street, Springfield, IL 62701
Phone: (555) 123-4567
Email: [email protected]
LinkedIn: linkedin.com/in/sarahjohnson

Objective:
Dedicated and personable Front of House professional with over 5 years of experience in high-volume restaurants. Committed to delivering exceptional customer service and creating a welcoming atmosphere for guests. Seeking to leverage my skills in a dynamic dining environment to enhance guest satisfaction and drive repeat business.

Experience:

Front of House Manager
The Gourmet Bistro, Springfield, IL
June 2020 – Present

  • Supervise daily operations of the front of house, ensuring a seamless guest experience in a fast-paced environment.
  • Train and manage a team of 15 staff members, fostering a collaborative and efficient work atmosphere.
  • Implement customer service protocols that increased guest satisfaction scores by 20% within the first year.
  • Coordinate special events and private dining experiences, resulting in a 30% increase in revenue from event bookings.

Hostess
Bella Italia, Springfield, IL
January 2018 – May 2020

  • Greeted and seated guests promptly, managing reservations and waitlists with efficiency.
  • Assisted in training new staff on customer service best practices and restaurant policies.
  • Collaborated with kitchen and wait staff to ensure timely food delivery and guest satisfaction.
  • Handled guest inquiries and complaints with professionalism, maintaining a positive dining atmosphere.

Server
Sunny Side Café, Springfield, IL
June 2016 – December 2017

  • Provided friendly and attentive service to customers, ensuring a pleasant dining experience.
  • Maintained knowledge of menu items, specials, and promotions to effectively upsell to guests.
  • Processed transactions accurately and efficiently, handling cash and credit card payments.
  • Assisted in maintaining cleanliness and organization of the dining area and service stations.

Education:

Associate of Applied Science in Hospitality Management
Springfield Community College, Springfield, IL
Graduated: May 2016

Skills:

  • Exceptional customer service and communication skills
  • Strong leadership and team management abilities
  • Proficient in POS systems and restaurant management software
  • Ability to multitask and thrive in high-pressure environments
  • Knowledge of food safety and sanitation regulations

Certifications:

  • ServSafe Food Handler Certification
  • CPR and First Aid Certified

References:
Available upon request.

Common Mistakes to Avoid When Adding Front of House Job Description

When crafting a Front of House Job Description for Resume, it's crucial to present your experience effectively to stand out to potential employers. Many candidates make common mistakes that can diminish the impact of their resumes. Avoiding these pitfalls will enhance your chances of landing an interview and showcasing your qualifications.

  • Neglecting Specificity: Failing to include specific duties and responsibilities can make your role seem vague. Be clear about your contributions.
  • Using Jargon: Overly technical language or industry jargon may confuse hiring managers. Use clear, concise language that everyone can understand.
  • Ignoring Quantifiable Achievements: Not including measurable outcomes, such as the number of customers served or sales increased, can weaken your resume. Numbers add credibility.
  • Lack of Tailoring: Submitting a generic resume without tailoring the Front of House Job Description for Resume to the specific job can lead to rejection. Customize it to align with the job description.
  • Omitting Soft Skills: Focusing solely on hard skills and neglecting essential soft skills like communication and teamwork can give an incomplete picture of your capabilities. Highlight both to show your well-roundedness.

By avoiding these mistakes, you can create a compelling Front of House Job Description for Resume that effectively showcases your skills and experiences.

Do & Don't Do in Resume for Front of House Job Description

When crafting a Front of House job description, focus on key responsibilities that highlight customer interaction, such as greeting guests, managing reservations, and ensuring a welcoming atmosphere. Emphasize skills like communication, problem-solving, and teamwork, which are essential for creating a positive dining experience.

In your Front of House resume, showcase relevant experience and achievements that demonstrate your ability to handle high-pressure situations and deliver exceptional service. Use action verbs and quantify your accomplishments to make your resume stand out. Tailoring your job description to reflect the specific requirements of the position will enhance your chances of landing an interview.

Do

Do: Greet guests warmly to create a welcoming atmosphere and ensure a positive first impression, setting the tone for their dining experience.

Do: Manage reservations efficiently by coordinating bookings and accommodating walk-ins, optimizing table turnover while maintaining customer satisfaction.

Do: Assist with menu inquiries by providing detailed information about dishes and specials, enhancing the guest's dining experience and encouraging upselling.

Do: Coordinate with kitchen and service staff to ensure smooth communication and timely service, contributing to a seamless dining experience for guests.

Do: Handle customer complaints professionally by actively listening and resolving issues promptly, fostering customer loyalty and a positive reputation for the establishment.

Don't Do

Don't: Neglect guest interactions – Ensure every guest feels welcomed and valued by engaging in friendly conversations and providing attentive service.

Don't: Ignore cleanliness standards – Maintain a clean and organized front-of-house area to create a positive first impression and uphold the establishment's reputation.

Don't: Overlook menu knowledge – Familiarize yourself with the menu items and specials to confidently assist guests with recommendations and answer their questions.

Don't: Dismiss teamwork – Collaborate effectively with kitchen staff and fellow front-of-house team members to ensure smooth operations and exceptional service.

Don't: Procrastinate on tasks – Stay proactive by completing assigned duties promptly, such as setting up dining areas and processing reservations, to enhance overall efficiency.

Similar Job Roles & Titles

Front of House professionals play a crucial role in creating a welcoming atmosphere and ensuring smooth operations in various hospitality settings. Here’s a list of similar job roles or titles:

  1. Host/Hostess
  2. Receptionist
  3. Guest Services Agent
  4. Concierge
  5. Front Desk Manager
  6. Customer Service Representative
  7. Event Coordinator
  8. Waitstaff
  9. Barista
  10. Ticketing Agent

FAQs about Front of House Resume Job Description

How detailed should the job description be on a Front of House resume?

The job description should be detailed enough to highlight key responsibilities, skills, and achievements, ideally using bullet points for clarity, while remaining concise and relevant to the position applied for.

How can I make my Front of House job description stand out?

Highlight unique responsibilities, emphasize company culture, showcase growth opportunities, and use engaging language to convey the dynamic nature of the role, making it appealing to potential candidates.

Can I include duties I performed outside the official Front of House title?

Yes, you can include relevant duties performed outside the official Front of House title, especially if they demonstrate your skills and contributions to the role or organization.

How to handle limited experience in a Front of House job description?

Emphasize transferable skills, demonstrate enthusiasm for learning, highlight relevant experiences, showcase customer service abilities, and express a willingness to adapt and grow within the role.

What are the Key Duties of Front of House Job Role?

Key duties include greeting guests, managing reservations, handling inquiries, ensuring customer satisfaction, coordinating with staff, processing payments, maintaining cleanliness, and providing a welcoming atmosphere for all visitors.

Front of House Job Description for Resume

Front of House Job Description for Resume

Discover the essential Front of House Job Description for Resume, including key duties and impactful action verbs to enhance your application. Stand out to employers and land your dream job with our expert tips!

Key Duties

Greet and welcome guests

Manage reservations and seating

Provide menu information and recommendations

Handle customer inquiries and complaints

Process payments and maintain cash register

Required Skills

Excellent Communication Skills

Customer Service Orientation

Multitasking Ability

Problem-Solving Skills

Teamwork and Collaboration

Mistakes to Avoid in Job Description

Vague job responsibilities listed

Overly technical jargon used

Lack of quantifiable achievements

Tips for Job Description

Highlight customer service skills

Include relevant experience

Use action-oriented language

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